WHAT OUR CUSTOMERS ARE SAYING

Customer satisfaction is our top priority. Here’s what homeowners across Northeast Atlanta say about Emperor Cooling & Heating.

• Highly Rated on Yelp

• Honest & Fair Pricing

• Fast, Next-Day Service

• Loyal Customers Since 1997

The Emperor Difference

Why Choose Us for AC Repair

Abbey B. — Decatur, GA

“I’ve been absolutely thrilled with our experience with Emperor. Ann at Emperor got back to me quickly and scheduled Ian to come out. He spent a couple of hours on two different days being really thoughtful and thorough as he tried to devise a number of potential solutions… Michael did most of the work on our house. He was also prompt, polite, thorough, and conscientious. I just can’t say enough about how responsive, responsible, and reliable everyone at Emperor was. We will absolutely be calling them again.”

Edward S. — Atlanta, GA

“Last year 2 days before my wedding in the middle of July the A/C in a condo stopped working. I called Ann at Emperor and she sent Ian out to fix the problem the very next day… Ian told me that even though I should plan on replacing the unit soon, he could fix it for a couple hundred bucks and he thought it would keep working for at least another year or two. This is my first Yelp posting and I did it because I wanted to let Atlanta know what a great company this is. I will never use any other company for my HVAC needs!”

Alayne W. — Lawrenceville, GA

“I have used these guys for about 4 years for both service and repair. They are great. Very quick with getting out for service — next day. The technicians are very experienced and willing to work with the unit to maximize its life. They don’t try to sell anything unnecessary but do advise what really needs to be done. The quotes are always reasonable. I highly recommend this company.”

Sam T. — Snellville, GA

“This company has installed 2 new HVAC systems in my home, as replacements for older units. I find their service to be impeccable and highly available! Great family run business!”

Erin S. — Lithonia, GA

“A/C went out last week. Not only was Emperor more affordable than the first company we called, but they also came out first thing the next day (Saturday) without charging a bogus weekend fee. Ian the repair tech was on time, professional, personable, and knowledgeable. He diagnosed the problem, fixed it, and was on his way within 30 minutes. I’d definitely recommend them to anyone!”

Amy A. — Decatur, GA

“I’m currently 9 months pregnant, and our AC unit decided to freeze up in the middle of the night. Called these guys first thing in the morning and was so thankful they were able to make it out a few hours later. They quickly diagnosed the problem and fixed it within an hour. I also appreciated that they gave a price quote prior to any work, which I felt was pretty reasonable. I highly recommend these guys!”

Ed G. — Atlanta, GA

“I have used Emperor Cooling & Heating for years. On at least two separate occasions they suggested fixes that were very inexpensive ($50 and $75) and they could easily have told me that I needed to spend hundreds more. Ask for Ian.”